The company is dedicated to a quality policy that will ensure that its products and services fully meet the requirements of its clients at all times. Commitment to the implementation of supporting managerial and business operational systems is essential to realising this goal. SVS believes in the concept of clients and suppliers working together in pursuit of this policy, and in continually striving for improvements in service quality.
The quality policy is based on the following fundamental principles:
To ensure that the policy is successfully implemented, all employees will be responsible for identifying client requirements, and ensuring that the correct procedures are followed to meet those requirements. Objectives needed to ensure that the requirements of this policy are met, will be set, determined and monitored at the most senior level of management.
The quality policy principles and objectives will be communicated and available to employees at all times. Training will be an integral part of the strategy to achieve the objectives. Within this Policy we are committed to operating our Company under the disciplines and control of a Quality Management System conforming to the International Standard IS0 9001:2008, planned and developed jointly with our other management functions.
Our Company will constantly monitor, review and improve on our services to ensure tasks are completed in the most cost effective and timely manner for the benefit of all our clients
We shall ensure that all our personnel understand and fully implement our Company's policies and objectives, and are able to perform their duties effectively through an on-going training and development programme.
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